| After-sales Service: | 1 Year |
|---|---|
| Warranty: | 1 Year |
| Output Type: | AC Three Phase |
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TCG3020 Series - The use of German MWM brand engine
Voltage: 400V(10.5kV or special voltages can be customized) Frequency:50Hz
Multiple machines can be connected to the grid
Meet the demand for naturalgas and biogas with outputpower of 1380 to 2300kWel
| TCG3020 | |||||||||
| 50Hz Technical support | |||||||||
| Type of gas engine | TCG3020 | V12 | V16 | V20 | V20 | ||||
| Bore/stroke | mm | 170/195 | 170/195 | 170/195 | 170/195 | ||||
| Displacement | dm³ | 53.0 | 71.0 | 89.0 | 89.0 | ||||
| Speed | min | 1,500 | 1,500 | 1500 | 1,500 | ||||
| Mean piston speed | m/s | 9.8 | 9.8 | 9.8 | 9.8 | ||||
| Lengthy | mm | 5,080 | 6,100 | 6600 | 6,600 | ||||
| Width | mm | 1,710 | 1,710 | 1710 | 1,710 | ||||
| Height | mm | 2,190 | 2,190 | 2190 | 2,190 | ||||
| Dry weight genset | kg | 12,900 | 17,400 | 19700 | 21,400 | ||||
| Natural gas applications | |||||||||
| NOx ≤500mg/Nm³ | |||||||||
| Type of gas engine | TCG3020 | V12 | V16 | V20 | V20 | ||||
| Configuration | P5) | P5) | P | P5) | |||||
| Electrical power | kW | 1,380 | 1,840 | 2000 | 2,300 | ||||
| Mean effective pressure | bar | 21.5 | 21.5 | 21.5 | 21.5 | ||||
| Thermal output | ±8% | kW | 1,296 | 1,755 | 2121 | 2,164 | |||
| Electrical efficiency | % | 45.0 | 44.7 | 44.1 | 45.0 | ||||
| Thermal efficiency | % | 42.3 | 42.6 | 43.5 | 42.3 | ||||
| Total efficiency | % | 87.3 | 87.3 | 87.5 | 87.3 | ||||
| Biogas applications | |||||||||
| NOx ≤500mg/Nm³ | Minimum calorific value Hu=5.0kWh/Nm³ | ||||||||
| Exhaust biogas(65%CH4/35%CO2) | |||||||||
| Biogas(50%CH4/50%CO2,the rest is N2) | |||||||||
| Landfill gas(50%CH4/27%CO2,the rest is N2) | |||||||||
| Type of gas engine | TCG3020 | V12 | V16 | V20 | V20 | ||||
| Configuration | X7) | X7 | X | X7) | |||||
| Electrical power | kW | 1,380 | 1,840 | 2000 | 2,300 | ||||
| Mean effective pressure | bar | 21.5 | 21.5 | 21.5 | 21.5 | ||||
| Thermal output | ±8% | kW | 1,351 | 1,802 | 2059 | 2,254 | |||
| Electrical efficiency | % | 43.6 | 43.6 | 43 | 43.6 | ||||
| Thermal efficiency | % | 42.7 | 42.7 | 41.9 | 42.8 | ||||
| Total efficiency | % | 86.3 | 86.3 | 84.9 | 86.4 | ||||
| 1)NO<500mg/Nm³; 5%O2, content of dry flue gas. | 4) The combustion exhaust of natural gas is cooled to 120°c,and the combustion exhaust of biogas is cooled to 150°C | 7)X=biogas model. Focus on biogas operation.Operation data of special gas or two gas mixture can be provided on | |||||||
| 2) This is the transport size of the generator set,and separately installed components must also be taken into account. | 5)P=efficient models. Focus on high electrical efficiency. | request.The values given in the above data table are for reference only and are not binding. Please refer to the information in the quotation. | |||||||
| 3} According to lSO standard 3046-l, when U=0.4kV 50HZ In case of cosphi=1.0, MN=70 for natural gas or MN=134 for sewage biogas. | 6)R=Fast response model. Focus on high integrated energy efficiency. | ||||||||
| No. | Service Type | Service Content | Service Time | Person in charge |
| 1 | Pre-sales consultation | Provide product selection suggestions, technical parameter description, solution customization | Customer consultation | Sales manager |
| 2 | Contract confirmation | Confirm contract details, including product specifications, price, delivery time, after-sales service terms, etc | Before signing the contract | Sales manager |
| 3 | Pre-shipment inspection | Complete inspection of the generator set to ensure that the equipment is intact | 1-2 days before delivery | Technical engineer |
| 4 | Logistics tracking | Provide logistics information and track the status of cargo transportation | After delivery until arrival | Logistics specialist |
| 5 | Arrival acceptance | Assist customers to check goods, check product quantity, specifications and appearance | When the goods arrive | Technical engineer |
| 6 | Installation and debugging | Provide on-site installation guidance, equipment commissioning and trial operation | 1-3 days after arrival | Technical engineer |
| 7 | Operation training | Train customers on equipment operation, maintenance and safety precautions | After installation and commissioning | Technical engineer |
| 8 | Warranty service | Provide 1-2 years of free maintenance service, free repair or replacement parts during the warranty period | After the equipment is put into use | After-sales engineer |
| 9 | Regular inspection | Perform device inspection every six months or a year to check device running status | As stipulated in the contract | After-sales engineer |
| 10 | Remote support | Provide 7x24 hours phone, email or remote video technical support | Customer demand time | Technical support |
| 11 | Field maintenance | If the equipment fails, provide on-site repair service within 48 hours | After customer repair | After-sales engineer |
| 12 | Spare parts supply | Provide original spare parts to ensure quick replacement | Customer demand time | After-sales engineer |
| 13 | Maintenance | Provide regular maintenance services, including oil changes, filters, etc | As stipulated in the contract | After-sales engineer |
| 14 | Technology upgrading | Provides software or hardware upgrade services | Customer demand time | Technical engineer |
| 15 | Customer return visit | Visit customers regularly to understand equipment usage and collect feedback | Quarterly | Customer service specialist |
| 16 | Extended warranty service | Extended warranty service, customers can choose to extend the warranty period | Before the end of the warranty | Sales manager |
| 17 | Emergency rescue | Provide emergency troubleshooting services to ensure fast response | When the customer needs urgent | After-sales engineer |
| 18 | Satisfaction survey | Conduct regular customer satisfaction survey and collect improvement suggestions | Semiannually | Customer service specialist |
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