| Type: | Self-Starting Diesel Generator |
|---|---|
| Installation Method: | Fixed |
| Stroke: | Four Stroke |
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Diesel generator set
| A comparison table of selling points and advantages of Chinese brand diesel generators | |||
| Project | International brands | Chinese brands (such as Weichai/Yuchai/Shangchai) | Customer value |
| Price competitiveness | 50000-80000. | 25000-45000. | Directly save 40-60% of the procurement cost |
| Fuel efficiency | 198-205g/kWh | 195-200g/kWh (Weichai HDPI technology) | Annual fuel cost savings of $8,000+ (5,000 hours) |
| Adaptability | Mainly standard models | Flexible customization (voltage/frequency/size) | No additional modification costs are required |
| Intelligent control | Optional cloud monitoring (+$3,000) | Standard equipped with IoT remote control (4G/5G | Real-time fault early warning reduces downtime losses |
| Accessory supply | Delivery within 6-12 weeks (European and American warehouses) | 7-day global express delivery (50+ overseas warehouses) | The maintenance efficiency has increased by three times |
| Certification system | CE/EPA Tier 2 | Fully certified by CE/EPA Tier 4/GB36886 | It is applicable to emerging markets and Europe and America |
| Noise reduction design | 75-80dB | 70-75dB (Patent for silent cover) | Comply with noise regulations in residential areas |
| After-sales service | One-year warranty | 3-year extended warranty + localized team | Reduce life cycle maintenance costs by 30% |
| Case endorsement | Globally renowned project | Batch application in African power stations and Southeast Asian factories | Verify the reliability of high humidity and heat environments |
| No. | Service Type | Service Content | Service Time | Person in charge |
| 1 | Pre-sales consultation | Provide product selection suggestions, technical parameter description, solution customization | Customer consultation | Sales manager |
| 2 | Contract confirmation | Confirm contract details, including product specifications, price, delivery time, after-sales service terms, etc | Before signing the contract | Sales manager |
| 3 | Pre-shipment inspection | Complete inspection of the generator set to ensure that the equipment is intact | 1-2 days before delivery | Technical engineer |
| 4 | Logistics tracking | Provide logistics information and track the status of cargo transportation | After delivery until arrival | Logistics specialist |
| 5 | Arrival acceptance | Assist customers to check goods, check product quantity, specifications and appearance | When the goods arrive | Technical engineer |
| 6 | Installation and debugging | Provide on-site installation guidance, equipment commissioning and trial operation | 1-3 days after arrival | Technical engineer |
| 7 | Operation training | Train customers on equipment operation, maintenance and safety precautions | After installation and commissioning | Technical engineer |
| 8 | Warranty service | Provide 1-2 years of free maintenance service, free repair or replacement parts during the warranty period | After the equipment is put into use | After-sales engineer |
| 9 | Regular inspection | Perform device inspection every six months or a year to check device running status | As stipulated in the contract | After-sales engineer |
| 10 | Remote support | Provide 7x24 hours phone, email or remote video technical support | Customer demand time | Technical support |
| 11 | Field maintenance | If the equipment fails, provide on-site repair service within 48 hours | After customer repair | After-sales engineer |
| 12 | Spare parts supply | Provide original spare parts to ensure quick replacement | Customer demand time | After-sales engineer |
| 13 | Maintenance | Provide regular maintenance services, including oil changes, filters, etc | As stipulated in the contract | After-sales engineer |
| 14 | Technology upgrading | Provides software or hardware upgrade services | Customer demand time | Technical engineer |
| 15 | Customer return visit | Visit customers regularly to understand equipment usage and collect feedback | Quarterly | Customer service specialist |
| 16 | Extended warranty service | Extended warranty service, customers can choose to extend the warranty period | Before the end of the warranty | Sales manager |
| 17 | Emergency rescue | Provide emergency troubleshooting services to ensure fast response | When the customer needs urgent | After-sales engineer |
| 18 | Satisfaction survey | Conduct regular customer satisfaction survey and collect improvement suggestions | Semiannually | Customer service specialist |
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