| After-sales Service: | 1 Year |
|---|---|
| Warranty: | 1 Year |
| Output Type: | AC Three Phase |
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TCG2020 Series - The use of German MWM brand engine
Voltage:400V(10.5kV or special voltages can be customized)Frequency:50Hz
Multiple machines can be connected to the grid
| TCG2020 | ||||||||||||||||||||
| 50Hz Technical support | ||||||||||||||||||||
| Type of gas engine | TCG2020 | V12 | V12K1 | V12K | V12 | V16K | V16 | |||||||||||||
| Bore/stroke | mm | 170/195 | 170/195 | 170/195 | 170/195 | 170/195 | 170/195 | |||||||||||||
| Displacement | dm³ | 53.1 | 53.1 | 53.1 | 53.1 | 70.8 | 70.8 | |||||||||||||
| Speed | min | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | 1,500 | |||||||||||||
| Mean piston speed | m/s | 9.8 | 9.8 | 9.8 | 9.8 | 9.8 | 9.8 | |||||||||||||
| Lengthy | mm | 4,660 | 4,660 | 4,790 | 4,790 | 5,430 | 5,430 | |||||||||||||
| Width | mm | 1,810 | 1,810 | 1,810 | 1,810 | 1,810 | 1,810 | |||||||||||||
| Height | mm | 2,210 | 2,210 | 2,210 | 2,210 | 2,210 | 2,210 | |||||||||||||
| Dry weight genset | kg | 11,200 | 11,200 | 11,700 | 11,700 | 13,300 | 13,300 | |||||||||||||
| Natural gas applications | ||||||||||||||||||||
| NOx≤500mg/Nm³ | ||||||||||||||||||||
| Type of gas engine | TCG2020 | V12 | V12K1 | V12K | V12 | V16K | V16 | |||||||||||||
| Configuration | RW5 | KW6 | K7 | R8 | K7 | R8 | ||||||||||||||
| Electrical power | kW | 1,000 | 1,000 | 1,125 | 1,200 | 1,500 | 1,560 | |||||||||||||
| Mean effective pressure | bar | 15.5 | 15.5 | 17.4 | 18.6 | 17.5 | 18.1 | |||||||||||||
| Thermal output | ±8% | kW | 1,056 | 1,191 | 1,267 | 1,189 | 1,688 | 1,576 | ||||||||||||
| Electrical efficiency | % | 43.0 | 40.0 | 40.7 | 43.7 | 43.8 | 43.3 | |||||||||||||
| Thermal efficiency | % | 45.4 | 47.6 | 45.8 | 43.3 | 45.9 | 43.8 | |||||||||||||
| Total efficiency | % | 88.4 | 87.6 | 86.6 | 87.0 | 86.7 | 87.1 | |||||||||||||
| Biogas applications | ||||||||||||||||||||
| NOx≤500mg/Nm³ | Minimum calorific value Hu=5.0kWh/Nm³ | |||||||||||||||||||
| Exhaust biogas(65%CH4/35%CO2) | ||||||||||||||||||||
| Biogas(60%CH4/32%CO2 ,The rest is N2) | ||||||||||||||||||||
| Landfill gas(50%CH4/27%CO2,The rest is N2) | ||||||||||||||||||||
| Type of gas engine | TCG2020 | V12 | V12 | V16 | ||||||||||||||||
| Configuration | XW10 | X11 | X11 | |||||||||||||||||
| Electrical power | kW | 1,000 | 1,200 | 1,560 | ||||||||||||||||
| Mean effective pressure | bar | 15.5 | 18.6 | 18.1 | ||||||||||||||||
| Thermal output | ±8% | kW | 1,035 | 1,192 | 1,560 | |||||||||||||||
| Electrical efficiency | % | 42.6 | 43.0 | 42.7 | ||||||||||||||||
| Thermal efficiency | % | 44.1 | 42.7 | 42.9 | ||||||||||||||||
| Total efficiency | % | 86.7 | 85.7 | 85.6 | ||||||||||||||||
| 1)This is the shipping dimension of the generator set; the individually installed components must also be taken into account. | 5)RW= fast response model at set power. Focuson high comprehensive energy efficiency at setpower. | 9)P= high efficiency model. Focus on high electrical efficiency. | ||||||||||||||||||
| 2)N0 <500mg/Nm³; dry exhaust at 5%content. | 6)KW=robust model at set power. High robustness and low investment cost at set power. | 10}XW=biogas model at set power. Focus on biogas operation at set power. | ||||||||||||||||||
| 3)According to ISO 3046-l,for 50Hz equipment,the conditions are U=0.4kV, cosphi=l.0, and the methane value of the natural gas is MN80 (TCG2020) or MN70(TCG2020K). | 7)K =robust model. High robustness and low investment cost. | 11}X=biogas model. Focus on biogas operation.Operation data of special gas or two gas mixture can be provided on request.The values given in the above data table are for reference only and are not binding. Please refer to the information in the quotation. | ||||||||||||||||||
| 4)The exhaust gas is cooled to 120 'c, and the exhaust gas is cooled to 150 °C. | 8)R= fast response model. Focus on high comprehensive energy efficiency. | |||||||||||||||||||
| No. | Service Type | Service Content | Service Time | Person in charge |
| 1 | Pre-sales consultation | Provide product selection suggestions, technical parameter description, solution customization | Customer consultation | Sales manager |
| 2 | Contract confirmation | Confirm contract details, including product specifications, price, delivery time, after-sales service terms, etc | Before signing the contract | Sales manager |
| 3 | Pre-shipment inspection | Complete inspection of the generator set to ensure that the equipment is intact | 1-2 days before delivery | Technical engineer |
| 4 | Logistics tracking | Provide logistics information and track the status of cargo transportation | After delivery until arrival | Logistics specialist |
| 5 | Arrival acceptance | Assist customers to check goods, check product quantity, specifications and appearance | When the goods arrive | Technical engineer |
| 6 | Installation and debugging | Provide on-site installation guidance, equipment commissioning and trial operation | 1-3 days after arrival | Technical engineer |
| 7 | Operation training | Train customers on equipment operation, maintenance and safety precautions | After installation and commissioning | Technical engineer |
| 8 | Warranty service | Provide 1-2 years of free maintenance service, free repair or replacement parts during the warranty period | After the equipment is put into use | After-sales engineer |
| 9 | Regular inspection | Perform device inspection every six months or a year to check device running status | As stipulated in the contract | After-sales engineer |
| 10 | Remote support | Provide 7x24 hours phone, email or remote video technical support | Customer demand time | Technical support |
| 11 | Field maintenance | If the equipment fails, provide on-site repair service within 48 hours | After customer repair | After-sales engineer |
| 12 | Spare parts supply | Provide original spare parts to ensure quick replacement | Customer demand time | After-sales engineer |
| 13 | Maintenance | Provide regular maintenance services, including oil changes, filters, etc | As stipulated in the contract | After-sales engineer |
| 14 | Technology upgrading | Provides software or hardware upgrade services | Customer demand time | Technical engineer |
| 15 | Customer return visit | Visit customers regularly to understand equipment usage and collect feedback | Quarterly | Customer service specialist |
| 16 | Extended warranty service | Extended warranty service, customers can choose to extend the warranty period | Before the end of the warranty | Sales manager |
| 17 | Emergency rescue | Provide emergency troubleshooting services to ensure fast response | When the customer needs urgent | After-sales engineer |
| 18 | Satisfaction survey | Conduct regular customer satisfaction survey and collect improvement suggestions | Semiannually | Customer service specialist |
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